In such cases, one side may have new features not supported on the other console making the devices incompatible with each other. The devices of both parties may be at different versions owing to updates being rolled out separately especially if there is a regional difference. Given below are some VPNs that I can suggest:Īnother very important factor in play is whether the devices connected are at the same software version or not. VPN accounts are easily available, but you must use a trustworthy VPN such as Nord VPN to insure an encrypted and safe connection so that all of your data is secure. VPN can change your location on the internet, tricking the system to believe that you are in another part of the world. A way around the situation will be to use a VPN. You can easily check that by doing a quick google search regarding the regions in the available game. It is also possible that the person on your share play is in a region in which the game you are playing is unavailable. A possible result of speed test (Image by Emopulse) Using a VPN If you are unaware of what your internet speed is, contact your ISP and find out about it, if it is lower you can ask them to upgrade it, or just for checking you can use an online service such as Okla. If either of the parties does not have this, it may be the root cause of the issue. It has been confirmed through SONY itself that an internet connection speed of at least 2 Mb/s is a must for share play to function normally. A good stable high-speed internet connection is a must for share play. Just like we need food to function and perform day-to-day tasks, online services require an internet connection. Updating the application with the error.It is advised that you restart your internet device.In other words, you should restart your PS4. All parties should reboot their respective consoles.These are fairly simple and can be expected to solve your issue. There are these few overall simple solutions that I would highly recommend that you implement first instead of jumping straight to the main solutions. Furthermore, please follow the solutions in chronological order, as they have been listed in that sort of manner. Note: To avoid any problems, kindly make sure to adhere to the complete instructions. In such cases, there can be a lot of causes: All of these issues defeat the purpose of share play in PSN. It is also possible that one party cannot join at all or if they succeed in joining, they cannot see the screen or cannot play alongside you. The issue is quite frustrating, usually what happens is in between a session one or both parties get disconnected simultaneously.
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